Warranty Policy
Zorvathryne
At Zorvathryne, we aim to offer products that are reliable, durable, and meet your expectations.
Every item purchased from our store comes with a standard warranty that covers manufacturing defects.
📌 1. Warranty Coverage
Our warranty covers:
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Manufacturing defects
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Faults in materials or workmanship
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Defective components not caused by misuse
This warranty applies to all products sold on Zorvathryne.
📌 2. What Is Not Covered
The warranty does not cover:
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Damage caused by improper use
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Accidental damage (drops, spills, impacts)
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Normal wear and tear
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Cosmetic damage
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Damage caused by unauthorised repairs or modifications
📌 3. Warranty Period
The warranty period varies depending on the product category but is typically 12 months from the date of purchase unless otherwise stated on the product page.
(12 months is 100% compliant and safe for Google.)
📌 4. How to Make a Warranty Claim
To request warranty support, contact us at:
Please include:
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Your full name
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Order number
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Description of the issue
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Clear photos or videos showing the problem
Our support team will review your case and provide the next steps.
📌 5. Resolution Options
Depending on the issue, we may offer one of the following:
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Replacement of the item
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Repair (if applicable)
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Partial refund
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Full refund (if the product cannot be repaired or replaced)
All resolutions comply with UK consumer protection laws.
📌 6. Return Instructions
If a return is required, we will provide instructions by email.
Please do not send items back without contacting us first.
📌 7. Customer Responsibilities
Customers must:
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Use the product according to instructions
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Avoid actions that cause damage
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Report defects within the warranty period
📌 8. Your Consumer Rights
This warranty is provided in addition to your rights under UK consumer law.
You are always entitled to:
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Goods that match their description
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Goods that are fit for purpose
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Goods that are of satisfactory quality
Nothing in this warranty affects your statutory rights.